1. Acceptance and related policies
By accessing or using Nuzza (the “Service”), you agree to these Terms and Conditions and the policies incorporated below. If you do not agree, do not use the Service.
If you use the Service for a business or another organization, you confirm that you have authority to accept these terms for that organization. In these terms, “Nuzza,” “we,” “us,” and “our” mean Nuzza; “you” means the person or organization using the Service.
2. Eligibility and accounts
You must be at least 18 years old and legally able to enter a binding agreement in your jurisdiction. You may not use the Service if law prohibits you from receiving it or if we previously terminated your account for a material violation.
You must provide accurate account information, keep sign-in links and credentials secure, and promptly tell us about suspected unauthorized access. You are responsible for activity through your account unless applicable law provides otherwise.
You may not sell, rent, transfer, or share an account in a way that defeats plan limits or security controls. We may require verification before processing sensitive account, billing, refund, or privacy requests.
3. The Service and AI outputs
Nuzza provides tools for generating, editing, enhancing, organizing, and sharing images and videos. Features may use third-party AI models and infrastructure. Available models, parameters, limits, processing times, credit prices, and results may change.
AI outputs are probabilistic. Similar prompts may produce different results, and an output may be inaccurate, incomplete, offensive, similar to another person's output, or unsuitable for your intended use. Nuzza does not guarantee uniqueness, factual accuracy, legal clearance, or fitness for a particular purpose.
You must review outputs before relying on, distributing, or commercially using them. Features marked preview, beta, experimental, or similar may be changed, suspended, or removed and should not be used where failure could cause material harm.
4. Your right to use the Service
Subject to these terms and any plan limits, Nuzza grants you a personal, limited, non-exclusive, non-transferable, revocable right to access and use the Service for lawful personal or business purposes during the term of your account or subscription.
This right does not permit you to copy, resell, sublicense, frame, mirror, or commercially exploit the Service itself; provide unauthorized access to it; or use Nuzza branding in a way that suggests sponsorship or endorsement.
5. Acceptable use
You may use the Service only in compliance with these terms, our displayed safety rules, and applicable law. You must have the necessary rights, permissions, and lawful basis for every prompt, image, video, likeness, voice, trademark, and other material you submit.
- Do not create, upload, request, or distribute unlawful, sexually exploitative, abusive, hateful, harassing, violent, or privacy-invasive content.
- Do not create deceptive impersonations, fraudulent deepfakes, misleading endorsements, or content intended to manipulate people about a material fact.
- Do not use a person's face, likeness, voice, biometric information, or personal data without the permission or other legal basis required for that use.
- Do not infringe copyright, trademark, publicity, privacy, confidentiality, contractual, or other rights.
- Do not attempt to bypass safeguards, probe or disrupt the Service, introduce malware, scrape restricted areas, reverse engineer protected components, or use unauthorized automation.
- Do not use outputs as the sole basis for high-impact decisions in employment, housing, credit, insurance, healthcare, legal services, or another regulated area.
- Do not create or distribute content involving the sexual exploitation, abuse, or endangerment of minors.
- Do not use the Service in a way that creates unreasonable load, interferes with other users, or circumvents credits, rate limits, access controls, or payment requirements.
6. Your content
Ownership and responsibility
As between you and Nuzza, you retain the rights you hold in prompts, uploads, and other material you submit. To the extent permitted by applicable law and subject to third-party rights, Nuzza does not claim ownership of outputs merely because they were generated through the Service.
You are responsible for your inputs, outputs, publication choices, and the consequences of using or sharing them. You represent that your content and use of the Service do not violate law, these terms, or another person's rights.
License needed to operate the Service
You grant Nuzza and our service providers a worldwide, non-exclusive, royalty-free, limited license to host, copy, transmit, transform, display, and process your content only as needed to provide, secure, support, troubleshoot, and improve the Service; comply with law; and enforce these terms.
The license lasts for as long as needed for those purposes, subject to deletion controls, backups, provider retention, dispute records, and legal obligations described in the Privacy Policy. Nuzza does not use your content to train a Nuzza-owned generative model.
Public content and sharing
If you deliberately publish content to Explore or another public feature, you authorize Nuzza to display, distribute, and make that content available through the selected feature until you remove it, subject to reasonable technical, backup, safety, and legal retention.
Public content may be copied or reshared by others. Content that is not publicly listed may still be reachable by someone who has its exact content-delivery URL. Do not submit confidential content unless you accept that link-based access model.
7. Third-party services and models
The Service relies on AI model operators, fal.ai, Cloudflare, Stripe, Google, PostHog, and other infrastructure, authentication, payment, analytics, security, and support providers. Their systems may process content or account data as described in the Privacy Policy.
Third-party names, trademarks, models, and content belong to their respective owners. Availability through Nuzza does not imply sponsorship, endorsement, or a guarantee that a provider will remain available. Separate provider terms may apply to your use of a model or integration.
We may replace, suspend, or remove a model or provider, including for safety, legal, technical, commercial, or availability reasons. We are not responsible for a third party's independent service, website, terms, or conduct to the extent permitted by law.
8. Intellectual property and rights complaints
The Service, software, interface, branding, documentation, and Nuzza-provided content are owned by Nuzza or our licensors. Except for the limited right to use the Service under these terms, no intellectual-property right is transferred to you.
Feedback is voluntary. You grant us a worldwide, perpetual, irrevocable, royalty-free right to use feedback without restriction or compensation, provided we do not publicly identify you without permission.
If you believe content on the Service infringes your copyright, trademark, privacy, publicity, or another right, email support@nuzza.ai with your contact details, identification of the protected work or right, the location of the disputed content, the basis of your claim, and any statement or signature required by applicable law. We may remove content, restrict access, request more information, or notify the affected user.
9. Plans, payments, and credits
Paid features may be offered through subscriptions or one-time credit packs. Prices, billing intervals, included credits, taxes, renewal terms, and material limitations are shown at checkout. You authorize Stripe to charge the selected payment method and to store payment credentials as permitted for future renewals.
You are responsible for applicable taxes and for keeping billing information current. If payment fails, we may retry the charge, suspend paid access, or cancel the subscription. Changes to plan price or renewal terms will be communicated as required by applicable law.
Credits are a limited contractual right to use eligible Service features. They are not money, stored value, securities, or transferable property and have no cash value except where law requires otherwise. Credits may be consumed when a task is submitted or completed and may be reserved while a task is pending.
Credit grants may expire, be frozen, restored, revoked, or adjusted according to the plan, promotion, failed task, refund, chargeback, fraud event, account status, or correction that created them. Free or promotional credits may have different rules from paid credits.
Subscriptions renew automatically for the interval shown at checkout until canceled. Each renewal authorizes the payment processor to charge the then-applicable price and taxes using your saved payment method.
10. Subscription cancellation
You may cancel through the available billing controls or by contacting support. Cancel before the next billing date to stop the next renewal. Cancellation normally takes effect at the end of the current paid billing period, and unused time is not automatically refunded.
Canceling does not delete your account or content. A refund does not automatically cancel the payment-provider subscription, so complete both actions when you want a refund and no future renewal.
11. Refunds
Our Refund Policy explains refund eligibility, request deadlines, processing, and the treatment of credits. Canceling a subscription does not automatically refund the current billing period. Nothing in these terms limits a mandatory refund, withdrawal, cancellation, or consumer right that cannot lawfully be excluded.
12. Privacy
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal data, including prompts, uploaded media, generated results, account information, payment records, analytics, and technical data.
13. Suspension, termination, and account deletion
You may stop using the Service at any time and may request account deletion through the available controls. Deletion removes access and anonymizes the account but may retain generation, credit, payment, security, and audit records as described in the Privacy Policy.
We may remove content, stop a task, restrict features, freeze credits, or suspend or terminate access when reasonably necessary to address a violation, protect users or the Service, respond to law, prevent fraud or security harm, manage a payment dispute, or discontinue a feature.
Where appropriate and legally required, we will provide notice or an opportunity to appeal. Serious, repeated, unlawful, fraudulent, or security-threatening conduct may require action without advance notice. Termination does not eliminate payment obligations or provisions that by their nature should survive, including ownership, licenses already needed for retained records, disclaimers, liability limits, indemnity, and disputes.
14. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Nuzza disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted, secure, or error-free operation.
We do not warrant that an output will be unique, lawful to use, free from third-party claims, accurate, or accepted by another platform. You are responsible for obtaining professional review and determining whether your content and use comply with law, contracts, platform rules, and industry requirements.
Nuzza does not provide legal, medical, financial, or other professional advice. Nothing in this section excludes a warranty or remedy that cannot lawfully be excluded.
15. Limitation of liability
To the maximum extent permitted by law, Nuzza and our affiliates, personnel, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, content, credits, or business opportunities arising from the Service.
To the maximum extent permitted by law, Nuzza's total aggregate liability for all claims arising from or relating to the Service will not exceed the amount you paid directly to Nuzza for the Service during the 12 months before the event giving rise to the claim.
These exclusions and limits do not apply to liability that cannot lawfully be excluded or limited, including mandatory consumer remedies and any other liability local law expressly preserves.
16. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold harmless Nuzza and our affiliates, personnel, and agents from third-party claims, losses, liabilities, damages, and reasonable costs arising from your content, your use or distribution of outputs, your violation of these terms, or your infringement of another person's rights.
This obligation does not apply to the extent a claim was caused by Nuzza's own unlawful conduct, and it does not limit rights that cannot be waived under applicable consumer law.
17. Changes to the Service or these terms
We may update the Service and these terms to reflect new features, providers, risks, laws, or operational requirements. If a change materially reduces your rights or increases your obligations, we will provide reasonable notice through the Service, by email, or by another appropriate method when required.
The updated effective date, last-updated date, and version will appear above. Continuing to use the Service after an update takes effect means you accept the updated terms, except where law requires a different form of consent.
18. Disputes and applicable law
Before filing a formal claim, please email support@nuzza.ai with a description of the issue and the resolution requested. The parties will try in good faith to resolve the dispute informally for 30 days after a complete notice is received.
If informal resolution fails, either party may bring a claim in a court that has lawful jurisdiction over the dispute. The governing law and forum will be determined by applicable conflict-of-law, jurisdiction, and consumer-protection rules rather than by an invented or undisclosed business location.
Nothing in these terms deprives a consumer of mandatory protections, local courts, regulators, complaint bodies, or remedies available under the law of the consumer's residence. Either party may seek urgent injunctive or protective relief where legally available.
19. General provisions
These terms and the policies they incorporate are the entire agreement for the Service and replace prior agreements about the same subject. If a provision is unenforceable, it will be enforced to the greatest lawful extent and the remaining provisions will continue.
A failure to enforce a provision is not a waiver. Section headings are for convenience only. Words such as “including” are illustrative and not limiting. Electronic notices and records may satisfy writing requirements where permitted by law.
You may not assign these terms without our consent. We may assign them as part of a merger, acquisition, reorganization, sale of assets, corporate restructuring, or by operation of law, subject to applicable notice and consumer-protection requirements.
Neither party is responsible for delay or failure caused by events beyond reasonable control, except for payment obligations already due and responsibilities that cannot lawfully be excused.
20. Contact
Questions, notices, and rights complaints relating to these terms may be sent to support@nuzza.ai. Privacy requests should be sent to privacy@nuzza.ai.